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In accordance with "The Package Travel, Package Holidays and Package Tours Regulations1992" all passengers booking with Ancass t/a LJ Edwards Coach Hire are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Ancass Ltd.


There is no requirement for Financial Protection of day trips, and none is provided. This insurance is only valid for packages booked that DO NOT include flights.


Consumer aware: Your booking is insured by IPP Ltd and its panel of insurers. - This insurance is only valid for passengers who book and pay directly with/to LJ Edwards Coach Hire. If you have booked and/ or paid direct to a Travel Agent for a holiday with LJ Edwards Coach Hire please request proof of how the booking is secured as this will not be covered by IPP Ltd in this instance.


This Insurance has been arranged by International Passenger Protection Limited and underwritten by Certain underwriters at Lloyd’s. For further information please go to



Download Claims Form from

You must notify IPP of a claim as soon as is practically possible giving details of what has happened:

International Passenger Protection Limited

Claims Office

IPP House

22-26 Station Road

West Wickham

Kent BR4 0PR

United Kingdom

Telephone: +44 (0)20 8776 3750

In order to deal promptly with any claim hereunder it is essential that you retain or have copies of all bills, receipts and other documents relating to your travel arrangements.

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